Practice Social Media & Electronic Communication Policy

This document outlines our practice policies regarding the use of electronic communication, text messaging, email, search engines, and social media. These policies help protect your confidentiality and maintain clear boundaries.

1. Social Media Boundaries

To protect your privacy and ensure clinical boundaries, our therapists do not accept 'friend' or connection requests from current or former clients on personal social media platforms (e.g., Facebook, Instagram, LinkedIn, X). Connecting online creates a 'dual relationship' which can compromise your confidentiality and the integrity of our therapeutic relationship.

If you wish to follow professional practice pages, you may do so at your own risk. However, be aware that doing so may allow others to infer that you are receiving services from our practice.

2. Search Engines

Our therapists do not search for clients on Google, social media, or other search engines unless there is a critical clinical emergency (e.g., a reason to suspect a client's safety is compromised and other contact methods have failed). We respect your privacy and believe that the clinical space should be populated by what you choose to share directly.

3. Texting and Email

Text messaging and email are not fully secure communication channels. By using these channels, you acknowledge the risk of unauthorized interception. Therefore, email and texting should be restricted to administrative matters, such as scheduling or billing.

Please do not use email or text to share clinical updates, therapeutic content, or to discuss crisis situations. These topics are best addressed in sessions. If you are experiencing a mental health crisis, please contact emergency services (911 or 988) rather than messaging your therapist, as responses may not be immediate.

4. Business Review Sites

You may find our practice listed on business directories or review sites (e.g., Yelp, Google Business). Ethical guidelines prohibit mental health professionals from soliciting testimonials from current or former clients. If you choose to post a review, please understand that we cannot respond or acknowledge our relationship publicly. We encourage you to raise any concerns or feedback directly in session so we can address them together.

5. Policy Agreement

I agree to not initiate contact with my therapist on personal social media platforms. * Required

Yes No

I understand that email and text are not secure channels and are for administrative use only. * Required

Yes No

Client Signature * Required

Signature

I have read, understood, and agree to the Practice Social Media and Electronic Communication Policy.

Practice Social Media & Electronic Communication Policy

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